Retail and Catering Concessions

We want our passengers to enjoy their whole journey through East Midlands Airport including the time spent shopping, eating and using a range of different services.

In addition to working with our existing retail concessions, our retail team continually looks forward seeking out new opportunities to improve and refresh the whole experience.

We start by understanding the needs of our passengers and aim to give them the mix of shops, catering and services they want and enjoy using in the unique environment of the airport before continuing their journey by air.

We are always interested in hearing about new and innovative proposals to continually enhance the whole experience.

To enable us to fully investigate new business opportunities, we ask you to send the following:

  • Full details of the proposal and brand
  • Relevance to the airport environment (target audience, etc.)
  • Financial projections
  • Company background (trading experience and strategy)



Shops and Services

For enquiries relating to shops and services concessions
Michelle Madeley (Head of Retail)

Food and Beverage

For enquiries relating to food and beverage concessions
Jo Macey (Head of Retail)


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